Academic librarians -- Firefox and Zotero upgrades
I am very frustrated. At the request of faculty, most of whom use Zotero, I have started teaching Zotero rather than EndNote, which is licensed by my university. I was wondering if other university librarians are struggling with IT departments who are not concerned about immediately upgrading browsers. They installed 32 new computers in the last two weeks with Firefox 24.4ESR loaded, and when I tried teaching Zotero today we discovered it is no longer compatible with that version of Firefox. And of course, they have disabled the upgrade feature, so we cannot do it ourselves. Any university librarians out there dealing with this?