Error Report 1643283402

samuelas · July 31, 2013

This appears to be some kind of sync error that I've never before experienced. I'm not sure how it happened: looked at the Zotero pane in FF (22.0; running on Mac OS 10.8.4) and there was that little exclamation mark.

adamsmith · July 31, 2013

What does it say when you click on the red exclamation mark?

dstillman · July 31, 2013

File '.html' not found after processing download null/5BV58JZ6 in Zotero.Sync.Storage.processDownload()

You appear to have a bunch of attachments in your library with filenames with only .html extensions. I'm not sure why that happened, but we should be able to make it not fail during syncing, at least. I'll see if I can fix this later today.

dstillman · July 31, 2013

(They appear to all be Project MUSE snapshots, all added a couple years ago. This may have been a previous issue with the translator that's since been fixed.)

dstillman · August 1, 2013

Actually, those messages shouldn't cause syncing to fail, so I'm not sure what the actual problem is. If you're still having trouble, can you provide a Debug ID for a sync attempt that fails?

And what does it say when you click the exclamation mark?