Error Syncing. Report ID: 801846033
I am unable to sync. I successfully synced in the distant past, but turned off automatic syncing some time ago because of resource constraints. Now, when I seek to do a manual sync, I keep getting an error. The error log is below. What should I do?
Thanks.
[unrelated errors removed — D.S.]
Thanks.
[unrelated errors removed — D.S.]
(please don't post error code until you are pretty sure you can identify the relevant couple of lines - it clutters the forum - that's what Error report IDs are for).
That said, you're getting so many js errors that it might be worth trying to disable all other add-ons to make sure that none of them interfere with Zotero.
Thanks for helping with this. I uninstalled firefox and reinstalled it without any plugins and then reinstalled Zotero and then received the same error. The error message reads:
Uploaded data not well-formed (Report ID: b82655a67e)
The report ID is 2089509437
The error report is listed below. I realize it's all java script error, but it's all related to zotero.
One question: could the problem be that I've relocated the data directory to a custom location?
Thanks.
Could not read chrome manifest file 'C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\chrome.manifest'.
[JavaScript Error: "Zotero is not defined" {file: "chrome://zotero/content/tab.js" line: 86}]
[JavaScript Error: "[Exception... "'Uploaded data not well-formed (Report ID: b82655a67e)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]