Upgrade StorageTrouble with EBSCO download from address bar
Hello,
Just today I started having problems grabbing references from EBSCO host using the URL bar (exporting the RIS file and letting Zotero catch it still works fine). Whenever I try to pull things in from the address bar, the little box pops up in the lower right corner, and then it tells me there is a problem and to go check out the known errors page. I captured debug logging of the problem, it is in Report ID: D869758255.
I also submitted error report from gear menu: 223330216
One page where it happens consistently is:
http://web.ebscohost.com.proxy1.cl.msu.edu/ehost/detail?vid=3&hid=15&sid=363ffb0b-119a-4d99-b0fb-423c6f164551%40sessionmgr14&bdata=JnNpdGU9ZWhvc3QtbGl2ZSZzY29wZT1zaXRl#db=bth&AN=33333310#db=bth&AN=33333310#db=bth&AN=33333310
permalink: http://p2047-ezproxy.msu.edu.proxy1.cl.msu.edu/login?url=http://search.ebscohost.com.proxy1.cl.msu.edu/login.aspx?direct=true&db=bth&AN=33333310&site=ehost-live&scope=site
Any help will be appreciated!
Thanks,
Jonathan Morgan
[Edited to place in troubleshooting instead of Site Translators - might be a problem with MSU proxies]
Just today I started having problems grabbing references from EBSCO host using the URL bar (exporting the RIS file and letting Zotero catch it still works fine). Whenever I try to pull things in from the address bar, the little box pops up in the lower right corner, and then it tells me there is a problem and to go check out the known errors page. I captured debug logging of the problem, it is in Report ID: D869758255.
I also submitted error report from gear menu: 223330216
One page where it happens consistently is:
http://web.ebscohost.com.proxy1.cl.msu.edu/ehost/detail?vid=3&hid=15&sid=363ffb0b-119a-4d99-b0fb-423c6f164551%40sessionmgr14&bdata=JnNpdGU9ZWhvc3QtbGl2ZSZzY29wZT1zaXRl#db=bth&AN=33333310#db=bth&AN=33333310#db=bth&AN=33333310
permalink: http://p2047-ezproxy.msu.edu.proxy1.cl.msu.edu/login?url=http://search.ebscohost.com.proxy1.cl.msu.edu/login.aspx?direct=true&db=bth&AN=33333310&site=ehost-live&scope=site
Any help will be appreciated!
Thanks,
Jonathan Morgan
[Edited to place in troubleshooting instead of Site Translators - might be a problem with MSU proxies]