Getting an error message when syncing
Last night when I started Firefox I kept getting a message stating there was an error starting Zotero, with no further information. I restarted, deleted and re-installed the program, all to no avail. This morning it is appears to be functioning, but is being very slow (slowing down Mozilla in general), and there is a red exclamation point next to the green sync arrow that reads "Zotero was unable to create a file during syncing. Restarting your computer or disabling anti-virus/security software may fix the problem." I've already restarted several times, and can't disable the anti-virus/security software. Below is the error ID message it is telling me to report.
418057058
Any ideas on how to fix this?
418057058
Any ideas on how to fix this?
You can provide a Debug ID for a sync attempt that generates the error, but if something is interfering with Zotero on your system, there's nothing we can do about that.
The Debug ID is D1377672278
thanks for help,
frakn