When I delete a in-citation and refresh to update the Bibliography it doesn't allow

bellsm74 · 2026-10-13T13:42:03+00:00

When a student delete a in-citation and refresh to update the Bibliography it doesn't allow the Bibliography to be updated and then an error message appears. The student uses a mac laptop. Another odd thing is everytime the student tries to refresh the bibliography, the dialog box for selecting the citation style appears

dstillman · 2026-10-13T13:42:33+00:00

We'd want to see a Debug ID for reproducing this.

In general, see Troubleshooting Errors in Word Processor Documents, particularly the last step.