Zotero Connector saves metadata but fails to download Full Text PDF (red X)
Hello,
I'm using:
- Windows 11
- Zotero 9.0.5 (64-bit)
- Zotero Connector 5.0.210
- Google Chrome
Problem:
The Zotero Connector correctly recognizes the page as "Save to Zotero (PubMed Central)".
Metadata is saved successfully, but the Full Text PDF always fails with a red X.
Example page:
https://pmc.ncbi.nlm.nih.gov/articles/PMC10309336/
I also tried "Find Available PDF", but nothing happens.
Automatically attach associated PDFs is enabled.
Debug ID:
D2026624523
Could you please help me identify the cause?
Thank you.
I'm using:
- Windows 11
- Zotero 9.0.5 (64-bit)
- Zotero Connector 5.0.210
- Google Chrome
Problem:
The Zotero Connector correctly recognizes the page as "Save to Zotero (PubMed Central)".
Metadata is saved successfully, but the Full Text PDF always fails with a red X.
Example page:
https://pmc.ncbi.nlm.nih.gov/articles/PMC10309336/
I also tried "Find Available PDF", but nothing happens.
Automatically attach associated PDFs is enabled.
Debug ID:
D2026624523
Could you please help me identify the cause?
Thank you.
-
dstillman Zotero TeamThat PDF saves for me. Can you provide a Debug ID from the Zotero Connector (rather than Zotero) for reloading the page and trying to save?
Upgrade Storage