Can't log in on desktop app

AddWright · 2026-06-18T20:22:56+00:00

I have an account that I can log into for Zotero on the website and IOS app, but when I enter the same information into my desktop app, it shows an "incorrect login information" message. I know for a fact that it is the same data I'm inserting, and I've got everything updated. Any recommendations for what to do? I've tried changing my password and trying a new one, and that didn't work either.

dstillman · 2026-06-18T20:23:03+00:00

Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.