345404018 - Error with Syncing

RebekahRuddy · 2026-06-05T02:32:10+00:00

I have recently downloaded Zotero on a new device and the login in the web browser works but still cannot login or sync on the desktop Zotero. I have followed the troubleshooting steps however it still says I am using the wrong username/ password.

Would appreciate any assistance.

dstillman · 2026-06-05T02:32:38+00:00

Install the current version of Zotero from the download page. You're using a very old version (Zotero 6).