updated Zotero, and now it won't upload citations in Word

AlisonCarson

[Split from Zotero Connector not working in google docs after Zotero update]

I'm having the same problem. I've updated Zotero, and now it won't upload citations in Word. I've cleared cookies/cache, and I've tried the advice above to use a different doc, and no joy.

dstillman

(Please start new threads for new issues — the thread you posted to was about Google Docs. I've moved this to a new thread.)

If you mean that the plugin buttons aren't working in Word, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons