Zotero Connector not working in google docs after Zotero update

Hello all

I had been using Connector perfectly in google docs (within Chrome), but after Zotero was updated to its latest version I can't add citations. I have deleted and reinstalled the Connector extension and tried restarting the computer, chrome and zotero multiple times, but the same thing happens: in the first time i try to add a citation, the window for selecting the reference style pops up, i select the style and click "ok", and then it keeps loading forever and the window for selecting the citation never shows up. If I try to add a citation again after this, i get "A word processor integration command is already running".

Debug ID: D855158455
  • dstillman Zotero Team
    Restart Zotero and try again in a new document. Does it work?
  • That's interesting. It did work in another document, and then I got back to the original document and it worked, but only once. I checked a few more times and it keeps working normally in the second document, but I keep getting the infinite loading in the original one. Both documents are in the same window with the same google account.
  • dstillman Zotero Team
  • Thanks a lot for your help. I made a copy of the document and it worked.
Sign In or Register to comment.