Upgrade StorageUnable to login to ONLY Zotero app (error invalid username/password), browser login works fine
Dear members,
I am suddenly encountering a problem today logging in to the Zotero app - I have been able to log in every day, the same way.
https://s3.amazonaws.com/zotero.org/images/forums/u11145687/fh547msra5ux4c1zs4zx.png
I troubleshooted by logging in to Zotero browser with the same details - it works absolutely fine.
https://s3.amazonaws.com/zotero.org/images/forums/u11145687/7suze8odgdtj4cgfc8lj.png
I am lost, I do not know what to do next given that both my username and my password are correct. If anybody can help with advice on how to proceed, I would be grateful.
Sincerely,
F
I am suddenly encountering a problem today logging in to the Zotero app - I have been able to log in every day, the same way.
https://s3.amazonaws.com/zotero.org/images/forums/u11145687/fh547msra5ux4c1zs4zx.png
I troubleshooted by logging in to Zotero browser with the same details - it works absolutely fine.
https://s3.amazonaws.com/zotero.org/images/forums/u11145687/7suze8odgdtj4cgfc8lj.png
I am lost, I do not know what to do next given that both my username and my password are correct. If anybody can help with advice on how to proceed, I would be grateful.
Sincerely,
F
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poettliedited today at 12:33amI don't think the username in the app should be the email address. (not 100% sure, but I don't want to try on my machine)