Thanks, I have checked that. The Web Library has synced flawlessly, it's only iOS devices that are not syncing. The last successful sync of iOS devices was Thursday or Friday last week.
of my online library is one of those that fail to appear in the iOS app. The modification time for this item is
9/1/2025, 10:45:00 AM
Items that I have added to the library last week (until Thursday or Friday) did sync flawlessly. All items that I added yesterady (1.9.25) have failed to sync. The log of a full Sync Debugging done on the iOS app has been sent, the debug ID is D977607994.
It is quite crazy: by selecting "Start Full Sync Debugging" in the iOS app (resulting in D977607994), all missing data have suddenly appeared in the iOS app and sync has completed!
I can confirm the same behavior on the second iOS device: selecting "Advanced > Start Full Sync Debugging" has immediately successfully brought all the missing data into the iOS app. Debug ID for the second iOS device is D284933982.
OK, glad to hear it's fixed, but note that the instructions don't say anything about using that option, and so those Debug IDs don't help us debug this further to figure out how it might have happened.
If you see it happening again, we'd want just the requested info using the standard logging option.
Right, it was probably a mistake to activate "Advanced > Start Full Sync Debugging" on the second device as well, now I do not seem to be able to reproduce the error any longer and any modification done in the Linux app appears almost immediately in the iOS app and vice versa. It appears that "Advanced > Start Full Sync Debugging" has modified the state of the iOS app and now syncing works as expected. Thanks for the excellent support, I will report back if I run into the same issue again.
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https://www.zotero.org/nbpf/collections/2DTMWVUX/items/ENQX3G7Y/collection
of my online library is one of those that fail to appear in the iOS app. The modification time for this item is
9/1/2025, 10:45:00 AM
Items that I have added to the library last week (until Thursday or Friday) did sync flawlessly. All items that I added yesterady (1.9.25) have failed to sync. The log of a full Sync Debugging done on the iOS app has been sent, the debug ID is D977607994.
If you see it happening again, we'd want just the requested info using the standard logging option.