Upgrade StorageMenu items not showing + right-click not showing in Zotero 7 & 8
Hello,
I'd like to report two persisting issues that really impacted the user experience.
Issue 1
Menu items disappear, with the row simply becoming blank. See attached photo.
https://s3.amazonaws.com/zotero.org/images/forums/u9808589/e62ropijmk3i90ekhoqq.png
https://s3.amazonaws.com/zotero.org/images/forums/u9808589/eu7svh1mxgdng96r31cz.png
Issue 2
Right-clicking on any items within the Zotero interface would not display the pop-up menu.
These two issues usually appear together, after Zotero is active for some time. The only solution is to restart Zotero, which means I have to re-start Zotero almost every hour. I also tried to disable all the plug-ins but didn't help.
The machine runs macOS 15.6 (latest version) and Zotero 8.0-beta.6+8df8182f0 (latest version). The issue appeared in Zotero 7 as well (thus the upgrade, but it didn't solve).
Report ID 1427027321
Many thanks for your help!
I'd like to report two persisting issues that really impacted the user experience.
Issue 1
Menu items disappear, with the row simply becoming blank. See attached photo.
https://s3.amazonaws.com/zotero.org/images/forums/u9808589/e62ropijmk3i90ekhoqq.png
https://s3.amazonaws.com/zotero.org/images/forums/u9808589/eu7svh1mxgdng96r31cz.png
Issue 2
Right-clicking on any items within the Zotero interface would not display the pop-up menu.
These two issues usually appear together, after Zotero is active for some time. The only solution is to restart Zotero, which means I have to re-start Zotero almost every hour. I also tried to disable all the plug-ins but didn't help.
The machine runs macOS 15.6 (latest version) and Zotero 8.0-beta.6+8df8182f0 (latest version). The issue appeared in Zotero 7 as well (thus the upgrade, but it didn't solve).
Report ID 1427027321
Many thanks for your help!
Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If you can still reproduce it, provide a screenshot and Report ID from that.