Syncing error; Error message pasted below

blockeliz

Error message says:
'Extra' field value 'Access: http://www.loc.gov/catdir/bios/ucal051/910...' too long

What do I do? How do I figure out which entry is too long?

Rintze

Perform an advanced search for the "Extra" field?

Extra -- contains -- Access: http://www.loc.gov/catdir/bios/ucal051/910

http://www.zotero.org/support/finding_and_sorting#advanced_search

blockeliz

Just tried that and deleted all information in "Extra" fields that came up in an advanced search for "910." Didn't work. I'm still getting the error message. I also did a search for "ucal051," but that doesn't pull up any entries.

Ideas?

dstillman

If you have items in group libraries, check those too. The message means what it says, and there's no other answer.

blockeliz

I don't have any group libraries. I'm searching for all parts of that error code in the Extra field and then deleting the data in that field. Should I delete the entire entry?

Still getting error code after all these deletions.

dstillman

Have you checked to make sure that's still the error you're getting?

And if you simply deleted any items rather than removing the data, empty your trash.

blockeliz

Okay. Just emptied the trash--thanks for that tip. Now it is syncing w/server and keeps spinning forever, but no error code. This is on my home computer. I assume it will be the same on my work computer, because as you have explained, the data lives in the Firefox browser and on the Zotero server, right?

Will report back when the sync icon stops spinning.

blockeliz

The error code is gone, but the sync icon is still spinning. It's been hours.

blockeliz

The icon stopped spinning but now I have the same error code again: 'Extra' field value 'Access: http://www.loc.gov/catdir/bios/ucal051/910...' too long

Do I need to search for that code all over again? I never found it the first time.