[zotero 7] Author information for sciencedirect articles is not available
[zotero 7]
[sciencedirect]
Add documents from the sciencedirect web page, there is no author information in zotero. In addition, the verification pop-up window for downloading pdf from sciencedirect also disappeared.
https://s3.amazonaws.com/zotero.org/images/forums/u9231179/1xly2u4j0emwsnlpv37x.png
https://s3.amazonaws.com/zotero.org/images/forums/u9231179/fkljxmycmet5x8qei5ud.png
[sciencedirect]
Add documents from the sciencedirect web page, there is no author information in zotero. In addition, the verification pop-up window for downloading pdf from sciencedirect also disappeared.
https://s3.amazonaws.com/zotero.org/images/forums/u9231179/1xly2u4j0emwsnlpv37x.png
https://s3.amazonaws.com/zotero.org/images/forums/u9231179/fkljxmycmet5x8qei5ud.png
But you likely are being blocked/rate-limited by Elsevier, just for the metadata in this case.
Have you been trying to save a large number of items? This could also be due to your geographical location, or some combination of the two.
Can you provide a Debug ID for reloading the page and reproducing this?
A phenomenon worthy of attention is that the same problem occurs in edge and chrome browsers, but it is normal in firefox and there is no problem.
[JavaScript Error: "Error: HTTP request to https://www.sciencedirect.com/sdfe/arp/cite?pii=S0957417423029378&format=application/x-research-info-systems&withabstract=true rejected with status 403
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/messaging_inject.js:79:17
at async request (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/http.js:91:12)
at async Object.HTTP.request (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/messagingGeneric.js:114:16)
at async chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/messagingGeneric.js:141:62" {file: "[object Object]"}]
https://s3.amazonaws.com/zotero.org/images/forums/u9231179/3z8qgh3b9v49w8mgpdw3.png
But yes, the metadata request is getting blocked by ScienceDirect.
You didn't answer my question: have you been trying to save a large number of items? If you have, it could easily work (for a while) in a new browser where you haven't done so, or just in a browser where you've accessed a different array of sites.
The equally commonly used Firefox browser does not have this problem.
You can try clearing cookies and/or trying from a different network. You're being blocked by ScienceDirect's anti-bot protection. Unless you're saving multiple items via Zotero, in which case the rate of requests could be an issue, this is unfortunately out of our control.
I asked many colleagues and it seems that the school’s IP address is restricted. When I connect to the mobile hotspot, it's completely normal.
https://s3.amazonaws.com/zotero.org/images/forums/u9231179/lcsa5tx77iaq2hmuuxqo.png
If your school has a single outgoing IP address, that could certainly result in erroneous blocking. Or their systems may just allow a much lower rate limit from your geographical location.
It can work for a period of time after verification once.