Snapshots rather than documents

maleger

Debug output log: D2127537638

After following the instructions from Troubleshooting Problems Saving to Zotero. I am posting here. This is similar to a problem I posted in 2022, available here: https://forums.zotero.org/discussion/101353/keep-getting-an-error-trying-to-add-references#latest However, I have since changed computers and updated my system a few times. I reinstalled Zotero and the Chrome connector, restarted a few times and perform all the steps in the troubleshooting instructions. The problematic site, my universities library, is : library.concordia.ca which seems to resolve to https://concordiauniversity.on.worldcat.org/search? I seem to also have the same problem connecting to others local universities that also use worldcat.org

Here is an example of the page I'm connecting for my research: https://concordiauniversity.on.worldcat.org/search?queryString="Cybersecurity Governance" OR "Information Security Governance"&clusterResults=true&groupVariantRecords=false&expandSearch=false&translateSearch=false&sortKey=BEST_MATCH&scope=wz:15304&subformat=Artchap::artchap_artcl&content=peerReviewed&year=2015..2024&language=Eng&databaseList=283,638

Thank you for your assistance

adomasven

The current Chrome Connector indeed doesn't work on WorldCat. We are pushing an update with a fix. In the meantime you can use Firefox, Edge or Safari, where it will work correctly.

maleger

I'll try Safari. Thanks

maleger

I confirm that it works with Safari, thank you

dstillman

This should be fixed in Zotero Connector 5.0.132 for Chrome, available now. Thanks for reporting.