Upgrade StorageKeep getting an error trying to add references
I'm on a Mac with the latest MacOS (Ventura 13.0.1 (22A400)). When I now try to add documents from Chrome with the Zotero Connector I keep getting strange problems. At first nothing happens, then if I try again it will import the first page. Then I go to another page and it start to import, but then gives an error recording the document about 2/3 of the way down the list. It says to consult the converters page (the message is in French on my computer, as I am a French speaker).
I tried removing all the extensions, like Better Bib text and others, then I tried deleting and re-installing Zotero and the Chrome connector, a few times. I tried all the other proposed resolutions online, but still, I keep getting the problem.
Any ideas what I can do ? I really need to get this working as I use it extensively in my research activities and for systematic reviews I'm working on!
Thank you
I tried removing all the extensions, like Better Bib text and others, then I tried deleting and re-installing Zotero and the Chrome connector, a few times. I tried all the other proposed resolutions online, but still, I keep getting the problem.
Any ideas what I can do ? I really need to get this working as I use it extensively in my research activities and for systematic reviews I'm working on!
Thank you
Here is one of the URLs that isn't working but I tried several different ones at at least 2 universities where I have accounts : https://concordiauniversity.on.worldcat.org/search?queryString=(%22Cybersecurity%22%20OR%20%22Computer%20security%22%20OR%20%22Information%20security%22)%20AND%20%22risk%20management%22&clusterResults=true&groupVariantRecords=false&expandSearch=false&translateSearch=false&sortKey=BEST_MATCH&scope=wz:15304&subformat=Artchap::artchap_artcl&content=peerReviewed&year=2018..2022&databaseList=283,638
There is no debug ID
There error message is: Une erreur s’est produite lors de l’enregistrement de ce document. Consultez Résoudre les problèmes de convertisseur pour davantage de précisions.
I am accessing this in Chrome with the Zotero Chrome connector.
I removed all the Zotero add-ons or extensions, reinstalled Zotero (removed, rebooted, reinstalled) and the Chrome extensions
It used to work in the past but this was a few months ago and I have since upgraded MacOS to the latest version
zotero(5)(+0000006): HTTP/1.0 200 OK
X-Zotero-Version: 6.0.18
X-Zotero-Connector-API-Version: 2
Content-Type: application/json
{"prefs":{"automaticSnapshots":true,"googleDocsAddNoteEnabled":true}}
zotero(5)(+0003415): POST /connector/getSelectedCollection HTTP/1.1
Host: 127.0.0.1:23119
Connection: keep-alive
Content-Length: 2
sec-ch-ua: "Google Chrome";v="107", "Chromium";v="107", "Not=A?Brand";v="24"
Content-Type: application/json
X-Zotero-Version: 5.0.100
X-Zotero-Connector-API-Version: 2
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36
sec-ch-ua-platform: "macOS"
Accept: */*
Origin: chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc
Sec-Fetch-Site: none
Sec-Fetch-Mode: cors
Sec-Fetch-Dest: empty
Accept-Encoding: gzip, deflate, br
Accept-Language: fr-FR,fr;q=0.9,en-US;q=0.8,en;q=0.7
zotero(5)(+0000030): {"libraryID":1,"libraryName":"Ma bibliothèque","libraryEditable":true,"editable":true,"id":187,"name":"IT_Risk_Management","targets":[{"id":"L1","name":"…","level":0},{"id":"C164","name":"…","level":1},{"id":"C186","name":"…","level":1},{"id":"C187","name":"…","level":1,"recent":true},{"id":"C188","name":"…","level":1},{"id":"C173","name":"…","level":1},{"id":"C170","name":"…","level":1},{"id":"L10","name":"…","level":0},{"id":"C163","name":"…","level":1},{"id":"C162","name":"…","level":1},{"id":"C156","name":"…","level":1},{"id":"L9","name":"…","level":0},{"id":"L5","name":"…","level":0},{"id":"C182","name":"…","level":1},{"id":"C31","name":"…","level":1},{"id":"C30","name":"…","level":1},{"id":"C41","name":"…","level":1},{"id":"C29","name":"…","level":1},{"id":"C43","name":"…","level":1},{"id":"C33","name":"…","level":2},{"id":"C32","name":"…","level":2},{"id":"C38","name":"…","level":2},{"id":"C40","name":"…","level":2},{"id":"C42","name":"…","level":3},{"id":"C39","name":"…","level":2},{"id":"C181","name":"…","level":1},{"id":"C45","name":"…","level":1},{"id":"C44","name":"…","level":1},{"id":"L11","name":"…","level":0},{"id":"C160","name":"…","level":1},{"id":"C161","name":"…","level":1},{"id":"C158","name":"…","level":1},{"id":"C159","name":"…","level":1},{"id":"L8","name":"…","level":0},{"id":"C150","name":"…","level":1},{"id":"C176","name":"…","level":1},{"id":"C130","name":"…","level":1},{"id":"C174","name":"…","level":1},{"id":"C178","name":"…","level":1},{"id":"C177","name":"…","level":1},{"id":"L7","name":"…","level":0},{"id":"C124","name":"…","level":1},{"id":"L4","name":"…","level":0},{"id":"C27","name":"…","level":1},{"id":"L3","name":"…","level":0},{"id":"C48","name":"…","level":1},{"id":"C47","name":"…","level":1},{"id":"C46","name":"…","level":1},{"id":"C28","name":"…","level":1},{"id":"C25","name":"…","level":1},{"id":"C49","name":"…","level":1}]}
Also, the name of the translator -- see step 10 of the troubleshooting guide and more precisely what you're doing on the page you linked to above -- i.e. are you just clicking on the Save to Zotero icon (if so, is it a folder or some other icon?) or do you actually get to select items from a list first (if so, which ones do you select)?
"Go back to the Advanced tab of the Zotero Connector preferences and click Submit Output."
And the other is https://www.polymtl.ca/biblio/ but is actually linking to https://polymtl.on.worldcat.org/
SO it would appear that both schools are using Worldcat.org, perhaps as a cloud solution for the libraries
As I'm working with a systematic review protocol, I download multiple results to Zotero from 2 different libraries and from Google Scholar. Google Scholar seems to work fine.