Please Help: No word processor plugin in Add-ons

dasKlagelied

I can't find the word processor plugin in Add-ons menu, nor is it displayed in the word processor section under Preferences. I tried dragging the file from E:\zotero\extensions\zoteroWinWordIntegration@zotero.org into Add-ons, but it didn't work. I have tried everything I could find on the guide from this website. I sincerely request help from the community. Please, thank you very much.


https://s3.amazonaws.com/zotero.org/images/forums/u13983659/9pwuzsswmeq06ry8aeec.png

dstillman

See Zotero Toolbar Doesn't Appear. There are specific steps for what to do if you don’t see the plugins listed in the Add-ons window or the preferences. Nothing to do with Zotero.dotm — that’s just for Word.

dasKlagelied

Thank you very much for your help, @dstillman. I had followed those steps but it didn't work. However, I found that uninstalling version 6 and using version 7 may work. I hope this can help anyone else experiencing the same problem.