Word Plug-in Error; Juris-M crashes after selecting citation; Sonoma

dmf3k

Hi. Another Sonoma related word plugin error here. I completely understand that the good people who work on Zotero may not be able to help me with this since I am running Juris-M, but I am dependent on this software. I am only posting here to potentially get the attention of the great Frank Bennett and other Juris-M experts.

I am running:
Juris-M 6.0.22m4
Zotero 6.0.30
MS Word 16.79.1
MacOS Sonoma 14.1.1
Zotero Word for Mac Integration 6.0.6.SA.6.0.22m4

Issue:
Currently, I have been able to get a clean version of Word to connect to Juris-M. However, when I select a source, Juris-M immediately crashes. When I reinstall the Zotero word connector, word connects and loads citations without issue. This issue started immediately after updating my computer to Sonoma.

Troubleshooting attempts:
- I have upgraded both Zotero and Juris-M to the beta versions independently. No luck.
- I have deleted the zotero.dotm file from the Word startup folder (~/Library/Group Containers/UBF8T346G9.Office/User Content.localized/Startup.localized/Word) and re-installed from both Zotero and Juris-M. No luck.
- I have reset the normal.dotm file from the Word template folder (~/Library/Group Containers/UBF8T346G9.Office/User Content.localized/Templates.localized). No luck.
- I followed the instructions for clearing /Users/Shared/.zoteroIntegrationPipe_ found here: https://forums.zotero.org/discussion/12054/#Item_10 and again no luck. (If it matters, I am using chrome and do not have firefox installed on my computer).
- I have ran MS Word using Rosetta. No luck.
- I have restarted my computer and the various programs.

Strange behavior:
- When I open Juris-M I am prompted that "'Jurism.app' would like to access data from other apps." I select allow. This did not happen before upgrading to Sonoma and it does not happen with Zotero. I gave both Zotero and Jurism full access under System Settings > Privacy & Security > Full Disk Access. The message went away but the issue remains.
- Not every time Jurism restarts, but some times, I am prompted with a window stating that the there was an error with the pipe zotero uses in osascript to communicate with word. I am then prompted to under my password (which I do). I am trying to recreate this so I can give you the actual text, but it has not occurred recently.

Report Text:
Process: jurism [9047]
Path: /Applications/Jurism.app/Contents/MacOS/jurism
Identifier: com.github.juris-m
...
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068
Exception Codes: 0x0000000000000001, 0x0000000000000068
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [9047]

VM Region Info: 0x68 is not in any region. Bytes before following region: 140722811600792
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
mapped file 7ffc95328000-7ffcba9d0000 [598.7M] r-x/r-x SM=COW ...t_id=9250548d

Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF800B517CF)

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x7ff800b517cf flockfile + 18
1 libsystem_c.dylib 0x7ff800b56395 rewind + 45
2 libZoteroWordIntegration.dylib 0x1350720a3 getTemporaryFile + 387
3 libZoteroWordIntegration.dylib 0x13506f4c6 setTextRaw + 566
4 libZoteroWordIntegration.dylib 0x13506f1b5 setText + 133
5 XUL 0x115743d04 ffi_call_unix64 + 76

[Line 5 is repeated for 500+ lines]

jjustinjl

I have this same issue, and use JurisM for work (writing my dissertation). I know that people are having the same problem with Zotero (https://forums.zotero.org/discussion/comment/453023#Comment_453023). I hope JurisM can also be fixed!

vernonrive

I'm using Juris-M on a MacBook 13" M-1 2020 with Sonoma 14.2.1, Microsoft Word for Mac 16.82 and am having exactly this problem. Is someone looking into it?

dstillman

@jjustinjl: People aren't having the same issue with Zotero. We fixed this in Zotero before Sonoma was released last fall. Jurism isn't currently maintained, so it didn't get the same fix. The post of mine you linked to has all the information we can provide on this.

@vernonrive: See the linked post.

vernonrive

Thanks @dstillman!
Does this mean Juris M is now defunct? Should long-time Juris M users like me be moving back to Zotero?

gduffner

@vernonrive The developer is currently working on the fix.

vernonrive

Thanks @gduffner.

bernard61

I encountered this too with Juris-M and have managed to grab the fix from Zotero and rebuild the word plugin. It might offer a temporary fix until the Juris-M developer is able to offer an official update. I've put details here if anyone else wants to try it out: https://gist.github.com/bblackham/42d8ec4ec8ae04852fecc513357fadcb