Word Plug-in Error; Juris-M crashes after selecting citation; Sonoma

edited November 21, 2023
Hi. Another Sonoma related word plugin error here. I completely understand that the good people who work on Zotero may not be able to help me with this since I am running Juris-M, but I am dependent on this software. I am only posting here to potentially get the attention of the great Frank Bennett and other Juris-M experts.

I am running:
Juris-M 6.0.22m4
Zotero 6.0.30
MS Word 16.79.1
MacOS Sonoma 14.1.1
Zotero Word for Mac Integration 6.0.6.SA.6.0.22m4

Currently, I have been able to get a clean version of Word to connect to Juris-M. However, when I select a source, Juris-M immediately crashes. When I reinstall the Zotero word connector, word connects and loads citations without issue. This issue started immediately after updating my computer to Sonoma.

Troubleshooting attempts:
- I have upgraded both Zotero and Juris-M to the beta versions independently. No luck.
- I have deleted the zotero.dotm file from the Word startup folder (~/Library/Group Containers/UBF8T346G9.Office/User Content.localized/Startup.localized/Word) and re-installed from both Zotero and Juris-M. No luck.
- I have reset the normal.dotm file from the Word template folder (~/Library/Group Containers/UBF8T346G9.Office/User Content.localized/Templates.localized). No luck.
- I followed the instructions for clearing /Users/Shared/.zoteroIntegrationPipe_ found here: https://forums.zotero.org/discussion/12054/#Item_10 and again no luck. (If it matters, I am using chrome and do not have firefox installed on my computer).
- I have ran MS Word using Rosetta. No luck.
- I have restarted my computer and the various programs.

Strange behavior:
- When I open Juris-M I am prompted that "'Jurism.app' would like to access data from other apps." I select allow. This did not happen before upgrading to Sonoma and it does not happen with Zotero. I gave both Zotero and Jurism full access under System Settings > Privacy & Security > Full Disk Access. The message went away but the issue remains.
- Not every time Jurism restarts, but some times, I am prompted with a window stating that the there was an error with the pipe zotero uses in osascript to communicate with word. I am then prompted to under my password (which I do). I am trying to recreate this so I can give you the actual text, but it has not occurred recently.

Report Text:
Process: jurism [9047]
Path: /Applications/Jurism.app/Contents/MacOS/jurism
Identifier: com.github.juris-m
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068
Exception Codes: 0x0000000000000001, 0x0000000000000068
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [9047]

VM Region Info: 0x68 is not in any region. Bytes before following region: 140722811600792
mapped file 7ffc95328000-7ffcba9d0000 [598.7M] r-x/r-x SM=COW ...t_id=9250548d

Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF800B517CF)

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x7ff800b517cf flockfile + 18
1 libsystem_c.dylib 0x7ff800b56395 rewind + 45
2 libZoteroWordIntegration.dylib 0x1350720a3 getTemporaryFile + 387
3 libZoteroWordIntegration.dylib 0x13506f4c6 setTextRaw + 566
4 libZoteroWordIntegration.dylib 0x13506f1b5 setText + 133
5 XUL 0x115743d04 ffi_call_unix64 + 76

[Line 5 is repeated for 500+ lines]
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