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My word file closes
konskoll
October 27, 2023
when i try to add citation or bibliography
dstillman
Zotero Team
October 27, 2023
Make sure you're running the latest versions of Word and Zotero.
If you're still having trouble after that, provide a
Report ID
and tell us your exact version of Word.
konskoll
October 30, 2023
523490449
dstillman
Zotero Team
October 31, 2023
What version of Word?
konskoll
October 31, 2023
Windows 2007
adamsmith
October 31, 2023
Word version not Windows version:
https://support.microsoft.com/en-gb/topic/what-version-of-office-am-i-using-d21c5935-40b1-b117-122d-5e5f05a1a263
konskoll
October 31, 2023
Sorry, my bad. Microsoft office word 2007
adamsmith
October 31, 2023
Sorry, Zotero doesn't provide support for Word versions prior to Word 2010:
https://www.zotero.org/support/system_requirements#word_for_windows
konskoll
October 31, 2023
But it worked fine until last week
adamsmith
October 31, 2023
Unsupported software versions might work, but there's just no way Zotero can check on issues with an unlimited number of old software versions, I'm afraid, especially as Word has changed a fair amount in the last 16 years...
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