Zotero Integration Error after repeated troubleshooting


This is for Report ID 1107910376.

I have deleted all versions of Zotero and wiped my computer completely clean of it before redownloading Zotero 6 and repeatedly get a "Zotero Integration Error" when I try to insert a Citation into Microsoft Word for Mac (Version 16.49). I have gone to Zotero>Settings>Cite>Reinstall Microsoft Word Add-In and it still has the same error. I have gone to Zotero>Tools>Add-Ons and ensured it is enabled. This occurs if I open a blank Word document too.

Please advise - at this point I'm ready to move to EndNote or another citation manager.
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