Unable to import Citavi Project
Hi all,
tried to import a Citavi project following your instructions here: https://www.zotero.org/support/kb/import_from_citavi
I've got the following error during the import of the ctv5 file:
[unrelated messages removed — D.S.]
A report was generated with number 1064763690.
Could you help me to sort it out?
Thank You.
Ivan
tried to import a Citavi project following your instructions here: https://www.zotero.org/support/kb/import_from_citavi
I've got the following error during the import of the ctv5 file:
[unrelated messages removed — D.S.]
A report was generated with number 1064763690.
Could you help me to sort it out?
Thank You.
Ivan
You don't say what the actual error you received is, but generally an import failure is due to not following the instructions precisely:
https://forums.zotero.org/discussion/comment/433060/#Comment_433060
Now I've got another error that was sent in report 1038776807
Seems related to many too long tags.
The reports ends with this:
[unrelated messages removed — D.S.]
Maybe i have to try with RIS format?
Thank you for your support.
Ivan
I still don't know what you're actually reporting here. You're getting a sync error due to having some invalid tags — with lots of individual tags joined together incorrectly, from the looks of it — but that would only happen if you already have data in your library. Are you reporting a problem with importing or with syncing?
Now i'm trying with RIS import but it's very slow, started yesterday in the afternoon is still uplolading now and the green progress bar is more or less at 1/4 of its full lenght.
Importing from Citavi via RIS isn't recommended and will be somewhat lossy, and there shouldn't be any reason to do that, but if you've already started that you can let it go and see how the data is. But in the future, I'd strongly recommend that you don't take steps on your own if you've already posted here — it just makes it impossible for us to actually help you.
The Zotero Library was already populated with SOME data from a previous tentative.
Now, i simply want to put that Citavi data into Zotero, what is not clear to you?
The import reports, with errors were sent to you , so if you can't get a clue from those reports it's not my fault.
I guess there's a problem related to the fact that some data is already in the Zotero library, so please tell me if i have to empty that library before importing the data from Citavi (which can be fine since what i need is just what's inside Citavi) or what else can i try.
Thanks.
If you want to debug the standard Citavi import process, tell us what exactly happened on your screen, and provide a Debug ID (different from a Report ID) for reproducing it.