No data in library when using Word add-in

This discussion was created from comments split from: Zotero Web and Word.
  • I have been using Zotero for a while to store references. I have installed the add-in for Word on a mac and would like to access my Zotero library for footnotes etc but it does not seem to have synced with my library - so each time I try there is no data in the library file. Not sure what I can do? Any assistance appreciated.
  • Set up syncing in the Zotero desktop app:
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