[PROBLEM] Zotero Connector Installing but not showing in Firefox 109.0 (64-bit)

PoochJD

I have Zotero installed (version 6.0.20) on my Windows 10 PC laptop, along with Firefox 109.0 (64-bit) and with no extensions or add-on's installd in Firefox.

No matter what, I cannot get the Zotero Connector to show its icon, so I can click on it, to save a webpage or anything itself.

I've tried uninstalling and reinstalling both Zotero and Firefox, and nothing works! I'm in the middle of writing a PhD thesis (final year), and suddenly this is happening!

I can't give you a Debug code, because the Zotero Connector symbol doesn't show up in Firefox.

Can anyone suggest anything to solve this urgent issue please?

dstillman

https://www.zotero.org/support/kb/no_toolbar_button

(It's not clear that you actually installed the Zotero Connector in Firefox?)

Chiara Piazzesi

Hi, I have the same problem and Zotero Connector is installed and activated. Zotero icon no longer shows on the toolbar and re-installing does not help. Any clue?

dstillman

See the link above.

jbla

Hi,
Has anyone figured out what's causing this yet? I have setup a new surface with Zotero and connector enabled but not showing in the Firefox toolbar. There's no >> overflow panel and it doesn't appear in the "Open menu".
The Zotero icon doesn't appear in the customise icon palette (either the book or the Z icon).
The Zoteri icon is still showing on my old PC (Windows 8), but doesn't appear on my new surface (Windows 11) and so can't transition to the new device.

I have a relatively new Firefox profile but with all my bookmarks etc saved, I have no desire to create a new one.

Any ideas?
Thanks

dstillman

@jbla: Firefox now uses a puzzle-piece button at the end of the extensions toolbar to show other installed extensions.

jbla

Thanks @dstillman - I toggled a few things and unpinned and pinned and it appeared in the toolbar.