Can't log in to Windows app

dstillman Zotero Team
This discussion was created from comments split from: Login problems in Zotero app.
  • t1ber1us
    Hi. I'm struggling with the Windows app this evening. I have logged in on the website several times, checking my login details each time. But I can't get the windows app to accept my login and password - which seem to be exactly the same. I've deleted the details from the app, restarted them, and entered the details again. I'm at a bit of a loss. The debug log was D1020340628. Any ideas on what's going on?

    Thanks.
  • dstillman Zotero Team
    edited November 23, 2022
    (Please start new threads for new issues — someone else's thread from 2020 isn't going to be relevant. I've moved this to a new thread.)

    You tried to log in with an incorrect password too many times and were being temporarily blocked. You should be able to log in now with the correct password.
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