@dstillman I was able to get Zotero to work in Firefox!! Thank you so much!

We've gone ahead and released Zotero Connector 5.0.117 for Firefox, which we believe will fix this issue.

If you're able to test in Firefox, please try the beta version linked there, and follow that thread for updates: https://forums.zotero.org/discussion/comment/455981/#Comment_455981

@evanaisrael: OK, no need for a Debug ID. If you're able to test in Firefox, please try the beta version linked there, and follow that thread for updates: https://forums.zotero.org/discussion/comment/

When using the Zotero connector on Firefox, at some seconds delay (~5-15s?) after downloading an article or webpage from any of Nature, Science, Nature Neuroscience, Neuron, Science Advances, or Cell,

@acont, @Shre_99: Thanks. If you're able to test in Firefox, please try the beta linked version there, and follow that thread for updates: https://forums.zotero.org/discussion/comment/455981/#Comment_

OK, we believe this is fixed in the latest Zotero Connector beta for Firefox. For people seeing this who are able to test in Firefox, please install that, reload Google Docs, and let us know if it fix

me some hours today and nerves. In the case of Firefox, I could somehow fix it with these instructions by removing a file called parent.lock file and unchecking the "Read Only" box in a folder: https

Yes, I get this error message in Google Docs. I'm currently getting this error message in Chrome. In Firefox, when I try Add Citation, nothing happens: no error message or dialogue box. In Chrome, my

@amyharcourt Do you see a "Zotero experienced an error updating your document." dialog in the Google Docs editor? Do you see the same behavior on both Firefox and Chrome? Do you have other extensions

I have cer certificate file. I add to firefox these ways. Open Firefox and go to Options:

I have an observation that may or may not be relevant. I almost exclusively use Firefox. Two days ago I opened Safari for the first time in forever. I didn't have zotero bookmarked. I entered "Zotero.

Does it matter if I am downloading journals from my school library into Zotero, and it's not downloading in PDF form? Will I still be able to use citations and make a bibliography? What is very intere

One more comment. I relaunched Firefox and Chrome and now I don't see anything when I click on "Add Citation": no dialogue box or what has appeared to be the Zotero app.

The citation dialogue is not appearing behind other windows. But I did have the classic dialog from Cite set as classic. I unchecked that and relaunched the Zotero app. However, I'm still seeing what

Just as an update, this is now fixed in Zotero Connector 5.0.116 for all browsers: Chrome, Firefox, Edge, and Safari.

Seeing the same on Firefox with 5.0.116beta1

What version of Zotero and Firefox?

This thread has been helpful, but I'm still having issues in both Chrome and Firefox (both up-to-date and authenticated and relaunched). When I click Zotero > Add Citation from a Google Doc, Zotero po

I can't install teh Firefox Connector, it says that it is broken.