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  1. Zotero connector not working for Proquest databases on Chrome

    by laurabonella · June 25, 2024
    and works on all databases including Proquest in Firefox. This error has been observed on different computers as well, so it’s not just a problem with my computer, but nonetheless I have uninstalled
  2. An error occurred while saving this item

    by daniel.r · June 25, 2024
    Recently, I started getting the following message when trying to add an article from within Firefox via Zotero:
  3. Available for beta testing: Zotero for Windows on ARM

    by dstillman · June 24, 2024
    @utkb: As soon as Mozilla starts releasing Linux ARM builds of Firefox, which they’re currently working on. That’s what made it possible for us to do this.
  4. [Z7 Beta] Cannot select more than a few lines

    by samvimes · June 23, 2024
    Selecting more than the first lines is possible in Firefox's pdf.js.
  5. Error when trying to open files

    by dstillman · June 22, 2024
    You can probably fix this by using the Zotero 7 beta. Zscaler is known to block Zotero 6, because it identifies as an older version of Firefox.
  6. Connector for Firefox hides Zotero Item Selector

    by Daniel.23 · June 20, 2024
    I had the same problem in Firefox 127.0, Zotero Connector 5.0.126 and Zotero 6.0.36 (and former versions of those softwares) on Windows 10
  7. Zotero Plugin unable to recognise The Guardian

    by minyall · June 19, 2024
    I've checked and my Zotero desktop says it is up to date, I presume the plugins are up to date. I've tried on both an Intel and an M1 Mac, and tried both Firefox and Safari and so far no joy. Any help
  8. report id 1524032663

    by kwittmeyer · June 18, 2024
    I get the same problem is both Chrome and Firefox. It may be related to my previous report on not being able to install JAVA.
  9. Issues installing Zotero

    by JanHelgeRichard · June 18, 2024
    sued when a problem occurs. Unfortunately, the firefox-Version of zotero doesn´t run anymore. For some incomprehensible reason firefox is installed on our computers and most extensions run well...
  10. Find and upload article with DOI in library

    by dstillman · June 18, 2024
    DOI doesn't matter — it's Zscaler security software, which doesn't like the older version of Firefox on which Zotero 6 is based.
  11. Snapshots rather than documents

    by adomasven · June 14, 2024
    The current Chrome Connector indeed doesn't work on WorldCat. We are pushing an update with a fix. In the meantime you can use Firefox, Edge or Safari, where it will work correctly.
  12. The Zotero browser plugin caused Elsevier to be identified as a bot and denied access.

    by DWL-SDCA · June 13, 2024
    User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:127.0) Gecko/20100101 Firefox/127.0
  13. Problem connecting to Zotero.org > Saving to Zotero from browser

    by Jih. · June 13, 2024
    I'm using Firefox but tried at least once from Chrome - same problem.
  14. The Zotero browser plugin caused Elsevier to be identified as a bot and denied access.

    by DWL-SDCA · June 13, 2024
    In my case Firefox. edit: I accepted a Firefox update this morning as I started my work.
  15. [Zotero 7 Bug] Reader can't highlight or copy proper

    by documut · June 12, 2024
    Tried different softwares like okular, firefox reader etc.. all seems ok with that part of the document. They properly highlight and copy without spaces between chars.
  16. zotero connector can't fetch pdf anymore

    by cainiaoyihao · June 12, 2024
    zotero connector can't fetch pdf anymore. It's not working in the browses of firefox and chrome. The error reported in the chrome that "[JavaScript Error: "Error: Service worker (re)started at 2024-06
  17. Error adding bibliography for large google docs file

    by gtom · June 12, 2024
    I have seen some posts on the forum about using the beta version on firefox, which is what I am using now (https://www.zotero.org/support/beta_builds#zotero). However, problem persists:
  18. [Zotero 7 Beta] Disappearing hyperlink hovering popup window

    by martynas_b · June 11, 2024
    Unfortunately, this is a Firefox issue, and we don’t have a way to work around it.
  19. Citing in Word with Zotero 7

    by adomasven · June 11, 2024
    an update. The issue occurred when focusing a Firefox window, then switching to Word and attempting to cite with Zotero. Refocusing Zotero, then going to Word would fix it (if you didn't focus Firefo
  20. Citing in Word with Zotero 7

    by gduffner · June 11, 2024
    I’v been experiencing the same problem: After using Firefox, when I return to Word it can’t communicate with Zotero. But in my case, refocussing the Zotero window does make it work again.
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Zotero is a project of Digital Scholar, a nonprofit organization dedicated to the development of software and services for researchers and cultural heritage institutions.