My best guess is that the problem is related to (suddenly, I dont know why) with macros of the plug-in within Microsoft Word.

We've never really seen anything like this. Are you sure you have closed Word fully? Did you right-click the Word button in the launchpad and select Quit at any point, to make sure Word is fully close

no, if i open Word, then create a new document, in the new document the plugin doesn't work

If you open a new document in Word (not Zotero.dotm, or an old file), does the plugin work correctly?

but if i open a previous document where i worked with zotero, everything is 'plain' - there are no more fields in the document and if i click on anyone of the zotero buttons i get the message "word ca

Please restart Zotero and Word, then produce a Debug ID from Zotero for clicking Add/Edit Citation in a new Word document.

When I am in my master thesis document, or any other for that matter, in both word and google and click on add citation/bibliography, nothing happens. I have tried updating both Zotero and my computer

and also downloaded a newer version of word. I am using version 16.77.1

What exact Word version?

Go to your Word Startup folder, delete Zotero.dotm, and restart Word to confirm that Zotero is completely gone from Word. Then close Word and reinstall the plugin from the Cite pane of the Zotero app

The word plugin only shows as a "blank space" in the task bar. I can select the blank space and it shows all of the zotero options, but there is no reaction when I click any of them. No error message

i just installed v. 6.0.28 but i continue to have the problem of "word cannot communicate with zotero"

portion of the document, it was reading as a word document in google drive, rather than a google doc (to the best of my understanding). By going to File > Save as Google Docs, this fixed the problem.

I initially wrote sections of the document in Word (with Zotero citations), and uploaded this to google docs. I wrote other sections in other word documents, and copied and pasted this into the same g

@jillylady: Please start new thread for new threads, but Zotero isn't currently available in Word Online.

es hat sich seit einem neuen Word-Update auf 16.78 ein Problem bei Zotero ergeben. Außerdem habe ich das neue Mac-Update auf Sonoma 14.0 gemacht

1. With Zotero and Word running open Activity Monitor.app, switch to the CPU tab, right-click on the columns and add the App Nap column

I am trying to edit a manuscript and change citations for resubmission to a journal. I am trying to use Zotero plug in to regenerate a bibliography and anytime I try to do anything with the plug-in I

I just installed Zotero 7 and noticed that the default colour for word selection(I did not select any of the annotation buttons like 'highlight' or 'underline' ) is dark blue rather than light yellow

I got a new laptop last month and I am unable to get Zotero properly working with Microsoft Word. I have been working with my institution's IT department but they are unable to figure this out. The Ta