Hey there! I am writing a research paper and just ran into this problem where Zotero had been making footnotes perfectly - I'm using Chicago Manual 17th Note - and then just now it has changed from c…

On Mac OS Big Sur, Firefox 85.0 (64-bit), I am able to insert citations using the Zotero tool in Google docs, but the citation appears as flat and uneditable via Zotero, and when I try to add a biblio

Zotero Connector 5.0.82 for Chrome is out now. You can check whether you have it from the Chrome Extensions pane, and click Update if not. Then reload Google Docs.

Same problem here. Zotero connector says Zotero Connector Server is Available. Everything works but I cant use zotero in google docs. I get the error.

How ever when I go into google docs and try to add a citation or bibliography it comes up with a message asking if Zotero is running and that the connector was unable to communicate with Zotero deskto

When using Zotero with my partner's account it works fine, when I switch to my google account on that same computer, Zotero doesn't work anymore in google docs, I never get the prompt to authorize zot

Thanks for the clarification! I figured it might be based on how the browser or Google Docs handle it.

I try and insert a citation (shortcut, or menu - results the same) and the "new link" box from google docs pops up and the fields are empty. If I type in the search box, text appears and the menu of s

No, please don't post Zotero questions to Google forums — if you have the ability to delete that or mark it as resolved, you should. Zotero integration has nothing to do with them, and our integration

No, it's not related to 5.0.96. Again, this is a change in the Google Docs interface, not in Zotero. We're looking into addressing it, but it was not caused by Zotero.

I'm getting exactly the same issue. I'm using Google Docs with Chrome on a Mac. I updated Zotero, and immediately afterwards hitting the 'add citation' button on the Zotero menu brought up the Google

I could not find a corresponding warning on the "google docs" Zotero documentation page. I'm using Firefox 86 on macOS and the stable release version of Zotero, Zotero 5.0.96 and Zotero Connector 5.0

I think your theory that it's something about my account having a slightly different google docs seems to be on the money. I wiped my cache and logged into a whole different google account on the same

Strange, and of course completely typical of google docs to bork things just before a deadline!

This appears to be some sort of A/B test that Google is doing, or caused by something different about your account. The problem isn't in Zotero itself (no request is even making it to Zotero) or the Z

I disabled all extensions except Zotero and google docs

@dstillman I disabled all extensions except Zotero and google docs- still getting the error. Below is debug with all extensions disabled.

If you that debug output was running while you tried this, it looks like the menu options aren't triggering any Zotero code for you at all — they're just triggering the Google link option.

the log. This is the log for me just going into google docs and trying to add a citation, which then pulls up the links window.

I am also having this issue in google docs using firefox with Zotero Connector 5.0.81 and OSx 10.14.6.