Upgrade Storagesamden
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That was the issue, all sorted now. Thankyou for your help.
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No problem before Sunday. I'd say my computer last synced on Friday (5 days ago), and hasn't worked since returning to work on Monday. A traceroute does indicate that our network is attempting to use the KAREN high-speed academic network to access s…
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If Zotero was previously hosted at the George Mason university, and has just recently switched to Amazon, there is a chance our network is trying to reach it through a high-speed inter-university link but no longer can because of the move. If so, th…
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The IT team here can't think of anything that has changed our end in that period. I have tried accessing both the http and https versions of those three pages from both Firefox and Internet Explorer (IE is the officially supported browser on our net…
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If it helps, I am unable to navigate to either https://sync.zotero.org/ or https://api.zotero.org/, I get the message "Firefox can't establish a connection to the server at .....".
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Excellent. This is what I love about open source projects. Wouldn't get this great service from Endnote! Good on you.
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Well done, my mistake there! I had only selected syncing group files, not my files! Awesome, it's doing a file sync successfully now. Thanks heaps for all your help. Hopefully that's all sorted now. When would you expect the edits you made…
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Now it doesn't appear to be attempting to file sync. I click on the sync button and it turns for a second, then stops. No errors are thrown up, it just doesn't sync the files. I have deselected file sync in preferences, synced, reselected it an…
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My data directory is in a custom location on a network drive, that wouldn't be affecting anything would it?
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No luck there unfortunately. It's installed fine (version 2.0.9r6936) but still the same sync error. I have rebooted the computer to be sure but no change. When restarting Firefox after rebooting I got an "unresponsive script" error from zotero…
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Updated Firefox to 3.6.10, and disabled FlashGot and Greasemonkey (just in case). Still the same error.
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No, files didn't sync successfully. The total size of my Zotero library should be 345Mb (based on the size of the "storage" folder in my Zotero profile on my computer). However my online storage is still at 96Mb, which it has been for a very long ti…
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Thanks, that is helpful. It is still considerably less intuitive then a simple textbox, but it does work about as well, once you learn the feature exists.