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I am trying to learn and improve to have Zotero working as it is supposed to, which is not, which prompted this inquiry. I would like to speak to someone else to express my concerns and issues I'm experiencing, please.
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Hello again MR. stillman, The report ID is 536095301. I have asked a number of different people for help, and screenshared with other colleagues, all of who suggested posting in the forums. I have stated I have followed all the steps which conclude…
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I don't know what you are talking about- no EMAIL has been sent. A DISCUSSION post has been sent approximaelty 12 minutes ago, however zero emails. Do not blame your customers. I am asking for help. You are not helping. You are making things up.
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I have been taking the time to read this within this past hour of you questioning me and what is going on when I have been telling you from the start. I have not sent an email yet. If you're talking about this thread, it's because there are no optio…
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Happy to provide a video to accommodate your abilityto comprehend supprot
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You do not have to be so rude. I am telling you that errors start at step 6. I am getting an error when I delete everything in this document as I have mentioned previously.
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This is exactly what I have been trying to tell you! The errors still occur and start within step 6 as mentioned again. I will reach out again to support.
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I have completed the last step once again as you suggested, and once again still am receiving an error. The error still occurs after completely deleting everything off the document itself. Now, my question still remains as to WHAT can be done. Pleas…
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I am trying to clearly explain to you that i have been moving on to the other steps but am still getting the same errors despite what I have been trying for the past 3+ hours
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You have been rude in explaining that I needed to move on and follow the steps, when I've been telling you I cannot. I have tried copying and pasting, saving as a new document, and still receive the same error. I am able to add to a new document, …
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Whenever i save a document if zotero does work, I then get the error listed above.
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I am getting errors throughout new or old documents. I have checked the system updates and both zotero and word are updated and computer is restarted. I hope that is adequate information for you to help me..
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I cannot do this step, which is what you indicate, and the system still will not let me. Try copying and pasting the document content into a new document (or using File → “Make a copy” in Google Docs) to see if the problem goes away. You may need t…
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Dstillman,I am trying to follow the steps and the SYSTEM is not letting me. I have spent the last 3 hours trying to figure this out and it is not working by following the steps and asking other colleagues who suggested reporting it to the discussion…
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Zotero experienced an error updating your document. Would you like to view troubleshooting instructions? This is the error I get within steps 5-7
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I cannot click on the "set document preferences" buttons because I get an error saying "zotero integration error" continues to pop up, despite using different blank documents and updating both word and zotero
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I literally just did with a copy and paste option- I dont know how to make it clearer, besides support emailing me.
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I cannot click on the "set document preferences" buttons
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I said I get up to step 6 but cannot go further Make a copy of your document — by duplicating the file itself, not by copying and pasting the content — to use for debugging. If using OneDrive on Windows, save the copy of the document to your local …
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I have done as far as I can to identify the problem. My last resort is to contact support and post on this thread. I have done what I can following the steps providedthat my documents will allow me to, however some "bug" is still occurring. Please h…
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I dont know what point you are not understanding that I CANNOT go through all the steps to the end because I am limited due to errors occurring that is preventing me from completing the steps listed, which is why I am reaching out for help.
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D1325891937
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Those are the steps I am referring to. I cannot go through all of the steps as I continue to see an error. Please advise.
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I am getting an error that zotero is not able to function despite being opened and updated. I have followed the word processor documents steps but cannot get past step 6 without errors continuing.