lhcgeneva
About
- Username
- lhcgeneva
- Joined
- Roles
- Member
Comments
-
Solution for now: Reinstalling Word. Let's hope it lasts :) At least all the citations are still there and editable. Thanks for the support!
-
If that helps I'm also happy to do a remote session, if you could troubleshoot directly on the system? I'm writing a grant that's due in three weeks and it would be a shame having to transfer things to a different user account, etc., plus that's not…
-
It does indeed. Still no luck in the old account, though. Ok, so are there any candidate settings I could check? I'm not aware of messing to much with my account in the past few days, so any advice would be appreciated...
-
Even in a new account on the same machine I don't have that file. In this case the plugin exists in the word panel, however, clicking the add citation button just doesn't do anything.
-
Output is 200% and it opens the usual word dialog as it would be expected if the plugin works.
-
@adomasven I'm running 16.80 indeed. It used to work until earlier this week, probably for about a year or so, since I've had it installed. I upgraded to Sonoma a while ago, not exactly sure when. @dstillman, yup, did all of this again just now. Di…
-
It says Zotero is running. No proxies. No proprietary security software afaik.
-
Sure, here's the ID: D836667253 Thanks!
-
Yes, that's what I did (I linked the whole page, not the subsection), I tried the debugging feature, but this didn't seem to log anything, when reproducing the error, which makes sense if the error is on the word plug-in side and it can't even find …