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• I will send. As an update though, my IT temporarily disabled Cisco Secure, restarted, reinstalled version 7.0.1 and still could not get it to open. We then ran in compatibility mode for Windows 8 and it worked fine. But to make things even more conf…

  in Zotero 7 won't open on Windows [caused by Cisco Secure] Comment by dbroueche August 19, 2024
• Yes, it is Cisco Secure. I let them know and they are looking at it. I do have the event logs from when I try to open Zotero. If that would help the developers avoid this issue I could probably send it.

  in Zotero 7 won't open on Windows [caused by Cisco Secure] Comment by dbroueche August 19, 2024
• Yes, it closes immediately and returns back to the command line. Even with the debug option, nothing returns.

  in Zotero 7 won't open on Windows [caused by Cisco Secure] Comment by dbroueche August 13, 2024
• I tried the following commands: "C:\Program Files (x86)\Zotero\zotero.exe" -ZoteroDebugText and "C:\Program Files (x86)\Zotero\zotero.exe" -ZoteroDebugText -console but nothing shows up in the console. And yes, it is an institutional computer s…

  in Zotero 7 won't open on Windows [caused by Cisco Secure] Comment by dbroueche August 13, 2024