Comments

• Problem solved! You wrote: “If your startup folder is set to the default location and Zotero.dotm is present, you should at the very least see Zotero.dotm under Word Add-Ins.” So, I checked the path set in Word>Preferences, and no path was set. T…

  in No connection with Word 365 (Mac), Version 16.42 Comment by baramagnus October 28, 2020
• YES! It does

  in No connection with Word 365 (Mac), Version 16.42 Comment by baramagnus October 28, 2020
• Tried a new account on my Mac. Nothing changes. Thanks for trying to help me

  in No connection with Word 365 (Mac), Version 16.42 Comment by baramagnus October 28, 2020
• Nope, I don't see it there even if it is in the folder.

  in No connection with Word 365 (Mac), Version 16.42 Comment by baramagnus October 28, 2020
• Thanks for trying to help, Yes, I have tried manual installation steps. The startup folder is: /Users/Magnus/Library/Group Containers/UBF8T346G9.Office/Användarinnehåll/Startup.localized This is where Zotero placed the .dotm file, so it ought t…

  in No connection with Word 365 (Mac), Version 16.42 Comment by baramagnus October 27, 2020