mosessister
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I resolved this problem with the assistance of a librarian at my educational institution. Although the login screen says to login with your email address or username, and in fact, does accept the email address login initially, only the username wor…
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I ended up having to remove the Word plugin and reinstalling it, now it is working. I guess I have to do that every time Firefox is updated. What a pain. I'm still having problems with my ipad, but I've posted that in the proper topic, I thi…
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I can login in to my Zotero account on my desk top and iphone5, but when I try to login with my ipad, I keep getting the email validation request. I login, get the request, go to the email, click on the link, it says I've successfully registered th…
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Every time Firefox updates the z disappears. now I can't even re-install the add-on. Maddening!!!!!!
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Ok, obviously I shall defer to your conclusions. In which case, I'll just point out in the interim that system restore is a viable, tho drastic solution. Thanks!
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I got this fixed. I will try to explain what I did, but I'm not a techy, and I'm old, and I can't remember everything I actually did which may have caused the problem. LOL. Since there was chatter about malware, and since I did have a big inf…
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I am getting this error too. Soooooo frustrating! I'm running Windows 7, Zotero 4.0.26.4, the latest Firefox. I had to manually add Zotero.dot when I recently loaded Word 365, but now I'm getting "there is an error starting zotero" message. …