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• unfortunately I could not locate a "microsoft user data" folder. I only found the equivalent to it in German. In the meantime I reinstalled word and all the plugins. I also deleted the word script folder called "Zotero" under microsoft/userdata/sc…

  in Word could not communicate with Zotero (forum solutions did not work!?) Comment by Kellychakmarx August 2, 2010
• Any suggestions please? Even after the latest update it's still not running: same error message!

  in Word could not communicate with Zotero (forum solutions did not work!?) Comment by Kellychakmarx July 12, 2010
• OK I just tried again: I pasted the cmd to terminal, then cmd-K and tried to add a citation. Nothing was tracked in the Terminal log window :-(

  in Word could not communicate with Zotero (forum solutions did not work!?) Comment by Kellychakmarx June 27, 2010
• I did add a citation but I had the impression that that wasn't trcked by teh log. I hope you can help me to get it tracked via the Log. Let me tell you waht I did: 1) set extensions.zotero.debug.log = True 2) Paste ”/Applications/Firefox.ap…

  in Word could not communicate with Zotero (forum solutions did not work!?) Comment by Kellychakmarx June 27, 2010
• Thanks Simon, just sent out the log via e-mail. I hope I did everything correctly and the log is any help? Thanks for your ongoing support!!! Cheers Jochen

  in Word could not communicate with Zotero (forum solutions did not work!?) Comment by Kellychakmarx June 26, 2010
• A window opens: Zetero Integration Error Firefox could not load the component required to communicate with your word processor. Please ensure that the appropriate Firefox extension is installed and try again

  in Word could not communicate with Zotero (forum solutions did not work!?) Comment by Kellychakmarx June 26, 2010
• kellychak-marx (no space in between, if that's the question ;-)

  in Word could not communicate with Zotero (forum solutions did not work!?) Comment by Kellychakmarx June 25, 2010
• ls -lad /Users/Shared drwxrwxrwt 6 root wheel 204 Jun 25 23:53 /Users/Shared ls -lad /Users/Shared/.zotero* prw-r--r-- 1 kellychak-marx wheel 0 Jun 25 23:53 /Users/Shared/.zoteroIntegrationPipe_kellychak-marx

  in Word could not communicate with Zotero (forum solutions did not work!?) Comment by Kellychakmarx June 25, 2010
• thanks, yep, I tried all this: no success I am using German Word and english FF Please be so kind and advice Cheers Jochen

  in Word could not communicate with Zotero (forum solutions did not work!?) Comment by Kellychakmarx June 22, 2010