mzu0009
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rsc46 May 4, 2023 Delete normal.dotm from "%userprofile%\appdata\roaming\microsoft\templates" folder and restart the word. I actually had a lot of templates and styles, but there is no solution to repair normal.dotm. Other symptoms of this problem …
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Thank you so much @rsc46, you are a savior!! You are THE BEST...... It worked for me, many many thanks!!!