IvanPsi

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IvanPsi
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  • Quick follow up question. Now that I did the import with ZotFile turned off, how do I get ZotFile to pass all of my attachments to my cloud storage folder? I already reenabled ZotFile but I was hoping it would do this automatically. It didn't and I …
  • Great! After the update the import now ran smoothly (I only tried it with ZotFile and sync options disabled). Here is the Debug ID you asked for though D615806973. Thank you very much!
  • The error message that appears is: An error occurred while trying to import the selected file. Please ensure that the file is valid and try again. The report ID was 1677579182 The debug ID was D1728676123
  • I am expecting 1176 items and 614 are being imported. I will disable all auto-sync options and provide another Debug ID When I say it's crashing I just mean that the import window stops showing a loading bar and instead shows an error message.
  • I did a new run. Here is the Report ID: 1498678878. Here is the Debug ID: D148075314. Hopefully with this info we will be able to figure out what went wrong. It might be useful to know that since yesterday all of my attempts have stopped at exactly …
  • So, now both solutions failed. Here is the last report id I got 901764600. Do you have another idea of what it might be? Thanks!
  • It still failed, here is the report id 1667317206. I will try to delete the file we mentioned above and if it still fails I will let you know. BTW, thank you very much for all of your help! Also, it failed at the same spot it failed all of the times…
  • Perfect, I will try disabling ZotFile first and if that doesn't do the trick I will deleted the pdf you mentioned. I will let you know what the outcome is.
  • I have tried to do this multiple times by now and it is still not working. After clearing some space it got better and now the transfer is going further. However, now it is always stopping after the same file. I don't think it is a storage issue giv…
  • Mmmm, I do have a pretty full disk. I will try to empty some of it and hopefully it will work. However, I've tried to import from Mendeley several times by now without deleting documents in between each attempt. By now the space occupied by the dupl…