Upgrade Storagerv1
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Hi, I reorganized this whole collection "https://www.zotero.org/rv1/collections/QZXJRECW", moving the content from one folder to another. Did the Debug output thing. This is the Debug ID: D989739522 None of the options presented in "Changes not sy…
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Hi, I still have one of the issues I mentioned. In device B (my personal computer), I still can't find some of the subfolders that are available in the online library (FOLDER: https://www.zotero.org/rv1/collections/UH65VH5V) And then, even if I ch…
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Hi! thank you. I realize now that I had had to install some "safe internet" app to use another app, and that is what started blocking device B. Now I need to be able to fix device A issue and it should all be solved. Thank you so much!
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Now I have more problems. I checked the link dstillman sent. The web library also isn't syncing properly. I tried to upload a couple of files from the web library of device B and they didn't fully upload and it showed some error. Tried downloading…
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Okay, I will ask IT, Still, it would just work for Device A. What about Device B? It still doesn't sync all the folders I had, even if I can see them in the web library. I downloaded the new zotero version. This is the Debug ID: D1423354494 It al…
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On another note, when I try to upload a file through the web library, I can't and get this: https://s3.amazonaws.com/zotero.org/images/forums/u7842188/5mbef5gm24kcxmx7arzc.png
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Hi, In installed the latest Zotero version. Still getting the spinning. Here is the debug id: D7612740
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PS: I have also tried "Tools → Manage Attachments → Convert Linked Files to Stored Files to make the files syncable. " and the option is not active, I add a screeenshot: https://s3.amazonaws.com/zotero.org/images/forums/u7842188/glcqklh6h5u10q6f7ys…
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Hi, Sorry for the delay. I tried again the Debug ID, is this one right? Debug ID A: D1207596762 I have the maximum storage subscription, I've been having it for a while now. Situation: in device A arrow keeps spinning sync In Device B I can't …