nihaoviolet
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- nihaoviolet
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For other people who have this problem, the message only comes on when M.Teams is still on in the background when I open word. Instead I now close teams, then open Zotero then open word and the ribbon is always there.
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I did as you asked then went to word but the pop up did not happen. So I went the startup file location in explorer and strangely there was no file there (there was a file there yesterday). I downloaded and added the file and zotero is now appearing…
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Is there any more advice out there?
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Still comes up with the same message. And I used task manager to make sure windows programs were closed
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This message was displayed: 'Installation could not be completed because an error occurred. Please ensure that Microsoft Word is closed, and then restart Zotero.' But no office program is open