jchirino2007

About

Username
jchirino2007
Joined
Roles
Member

Comments

  • The program was installed 6/20/2018. The current version on the system is: 5.0.51. It was never updated because our users do not have admin priv to be able to update and she never let me know that an update was needed. I cannot tell you because I am…
    in Lost Old Library Comment by jchirino2007 December 23, 2020
  • -Upload ID 5fe3b6771bc40. -I also emailed you screenshots of the translator directory, showing the rest of the entries newer than 6/6/2018. Thank you!
    in Lost Old Library Comment by jchirino2007 December 23, 2020
  • 1. I have searched the entire PC and have not been able to find anything from before 12/21 at 10:02 AM which is when she synced. I even installed recovery tools yesterday and unfortunately, it was not successful in recovering any previous data. 2. I…
    in Lost Old Library Comment by jchirino2007 December 23, 2020
  • I just sent an email with screenshots of the Zotero folder and its contents. Please advise!
    in Lost Old Library Comment by jchirino2007 December 22, 2020
  • With the export not working, we then tried the sync and I can guarantee you that she had never signed on before (with any Zotero account) with that system. She didn't even know how to sign in in the first place... I had to show her. Her email that …
    in Lost Old Library Comment by jchirino2007 December 22, 2020
  • Does exporting the data delete the library?
    in Lost Old Library Comment by jchirino2007 December 22, 2020
  • Hi dstillman, Thank you for your reply. Reply to 1- This was her assigned work computer. Therefore, she didn't share it with anyone guaranteed, so I know that nobody went in and deleted it. Also, I saw the library before she signed in and then got…
    in Lost Old Library Comment by jchirino2007 December 22, 2020