Comments

• Many thanks! That seems to have done it. Initially after the fix, I was having issues with Zotero becoming unresponsive, but I'll guess that something got corrupted somewhere. I uninstalled, deleted my profile, and reinstalled — and all is now …

  in First and last name are empty in Zotero.Creator.save() Comment by acavender December 2, 2013
• Thanks, Dan and Adam. I checked the database integrity; no errors were found. So I enabled debug logging and ran the sync again. I got the same result, so I submitted the debug output. The debug ID is D339105032.

  in First and last name are empty in Zotero.Creator.save() Comment by acavender December 1, 2013
• Simon--many thanks! That did it. :) Just out of curiosity--is this an issue with Tiger? I'm curious, as I'm asking my students to set up Zotero and join a group in the next couple of days. Just to be on the safe side, I've saved the script…

  in No sign of zotero in Word or Open Office Comment by acavender September 16, 2009
• Thanks Simon. No dice, unfortunately. I'm still getting the same error, even after trying both of these things. I suspect my best solution for now is to downgrade to Word 2004 at work, since documents with Zotero citations seem to work just fin…

  in No sign of zotero in Word or Open Office Comment by acavender September 16, 2009
• After verifying that the plugin works with Office 2004, I uninstalled 2004 and did a fresh install of Office 2008. I then reinstalled the plugin for MacWord integration. I got the same result: "Neither Word 2004 nor Word 2008 appear to be installed …

  in No sign of zotero in Word or Open Office Comment by acavender September 16, 2009
• Simon, I tried the steps you suggested. I updated the plugin, but nothing showed up in Word. Running the script yielded the following: "Neither Word 2004 nor Word 2008 appear to be installed on this computer. Please install Word, then try again." …

  in No sign of zotero in Word or Open Office Comment by acavender September 16, 2009
• Thanks, Simon! I'll give that I try when I'm back in the office tomorrow, and let you know what happens.

  in No sign of zotero in Word or Open Office Comment by acavender September 15, 2009
• Just an update: at home I'm running OS X 10.6.1. Word integration works beautifully there. For me, at least, the issue is particular to Tiger.

  in No sign of zotero in Word or Open Office Comment by acavender September 15, 2009
• I'm having a similar issue. I'm running FF 3.5, Word 2008, on OS X 1.4.11. All of the FireFox plugins install just fine, but when I go to the the AppleScript menu in Word, Zotero's nowhere to be found. It's not in the User Data directory either…

  in No sign of zotero in Word or Open Office Comment by acavender September 15, 2009
• An update: I tried deleting my Zotero profile from FireFox and restarting. That resolved the issue, and sync seems to work fine now.

  in Too many letters in tag to sync Comment by acavender February 25, 2009
• I just tried that, I'm afraid, but without success. I'm unable to sync, though I've deleted all items from the library. I'm getting a sync error on a tag that should no longer exist, plus I have a number of greyed-out tags that I can't delete. Any t…

  in Too many letters in tag to sync Comment by acavender February 25, 2009