Comments

• @dstillman The user tried to follow the instructions and apparently changed the start up folder. I did not know this when troubleshooting. Pointing it to the Word Startup folder with the dotm file within Word resolved the issue.

  in RESOLVED: Zotero Will Not Startup with Word - Office 365 Comment by sphbits October 6, 2020
• https://support.microsoft.com/en-us/office/load-or-unload-a-template-or-add-in-program-2479fe53-f849-4394-88bb-2a6e2a39479d?ui=en-us&rs=en-us&ad=us This solved the issue.

  in RESOLVED: Zotero Will Not Startup with Word - Office 365 Comment by sphbits October 6, 2020
• Also noting that this is a Windows 1909 machine with Office 365 Enterprise.

  in RESOLVED: Zotero Will Not Startup with Word - Office 365 Comment by sphbits October 6, 2020