Janine_Bayer
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- Janine_Bayer
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Comments
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It told me it didn't accept my password and/or username and there was the red exclamation mark next to the syncing symbol. But after submitting the Debug ID to you, I clicked again on the syncing symbol (without changing anything) and it worked :-) …
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Many thanks for the quick reply, the Debug ID is DD356744445. Syncing works fine since several years on my laptop, the problem occurred after I installed Zotero on two new devices (both Windows). What surprised me: Although I changed my username and…
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Hi, I have the same problem, and in my case changing the username or the password doesn't help. I tried that already multiple times. I am also not able to start syncing with the primary or secondary email. This problem occurs on two different windo…