Upgrade StorageZara_Kesterton
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- Zara_Kesterton
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It was deleting and reinstalling Zotero.dotm. Sounds like it might be worth checking my Word installation as well then!
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That seems to have fixed the problem, thank you! Hopefully it's fixed for good now. My Word installation is linked to the university, so if it does happen again I'll get in touch with the uni IT support and see if it's a problem on the Word end. Tha…
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I've tried opening a new empty document and inserting a reference straight away. The same problem happens in an empty document as an existing one – everything freezes and crashes when I hit enter to insert the citation.
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Ahh ok, thanks for the clarification! I can reproduce the problems in a new document.