Nowshin2020
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Hmm, then maybe something in the steps tloewen mentioned fixed it and I only noticed it after doing the 2 things I thought were the culprit. Just for the sake of documentation, I'll report my Word and Zotero versions that are now working properly:…
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This may be years too late, but I encountered this problem today and went through the exact same experience as tloewen. In the end what worked for me was rebuilding the index and reinstalling better bibtex (which I had previously uninstalled). I am …