zoeh77
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6th Dec 11.35am. So will restoring the folder with all the zotero data in help solve the problem? Again, is there nothing I can do with storage folder because all the files are still in there?
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The storage folder is still massive though. The problem is that because there was a server error (which I cannot technically explain to you) I dont know how the file can have been edited. Any ideas about how it may have shrunk? Would restoring …
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Yep, just an empty database. in the database there were approx 6000 references, 2/3rd of these have PDF or web links - The size of these are approx 6GB. The size of sqlite file is 936KB. But I also have a zotero.sqlite.bak file (936KB) and zote…
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yes, all the files are in my folders - so the sqlite file and all the storage. This is why I am so confused beause all the data is there but zotero cannot see it. I have just tried to put it on the other machine again and have just got the erro…
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Just incase I got another one: D829317758. So hopefully one of these will be correct! Thanks,
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Ok, I have managed to get an ID: D1129109086 Thanks
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I have got to the stage where i am able to submit to the server and am getting an error message of: "Invalid Response from server" I think I have managed to save the output from the log. Shall I send this to you in an email? Thanks
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I am trying really hard to get this output! And it just keeps crashing! I have a report ID but again it will probably be wrong. 988214357. I will keep trying and will post agian if i get anything but am really stuck right now! Thanks
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Hi Dan, I have disk cleaned, defraged and restarted numerous times. I have managed to get a debug ID for when the arrow just continues to spin and says 'processing updated data'. The debug ID is D1937816162. And just to be sure I hav…
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I have just done this. And have pressed to sync. The arrow is just spinning again with the message 'processing updated data'. How long is reasonable to wait for this to actually begin syncing? As i expect it is the same problem again? Thanks!
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Yes it is the same account. According to the hover over the sync arrow I last synced 24days ago. I have been trying to sync it for over a week now. And it either keeps crashing, which it has been doing while I've been trying to sync to show you now,…
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I have just restarted firefox and clicked to sync again. It has frozen but may come back to life so I'll leave it?
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I have it open at the moment and the arrow has been spinning continuously for a good few hours. When I hover the mouse over the arrow it says 'processing updated data'. thanks
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https://crash-stats.mozilla.com/report/index/63e47a78-f331-448c-a2e4-194682110912
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I have tried to get an error code so the problem can be dealt with. I have been given report ID: 1009770314
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All I am doing is selecting all the referneces on scholar to be imported into my zotero, and as it is going through them these notifications are coming up for a few of the references Here is the notification I am getting: http://i1232.phot…