mjj84
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Update2: Today, the issue is back again. Going through Word's 'File > Account > Update options > Update now' did not result in a functioning word extension today, as closing and reopening word in an empty document (zotero working!) and gett…
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Update: The issue has reoccured a few times since 'fiddling with' helped to solve the problem. Currenly (after the third occurrence of the issue), I have changed the update settings through running the command prompt (as admin) and then using the fo…
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Thank you very much for your last remark! I must admit that I am not quite sure about what I've changed, but fiddling with the update settings, then updating and then restarting the computer has indeed solved the problem! Kind regards and thanks aga…
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Sadly, that doesn't work either.
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Yes, this is the debug ID: D2094733026
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*addition for the 'possibly helpful' part: with 'new document' I mean a document that is just created (before saving, closing and reopening).
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Thank you for your help. I always use local files to work with, everything is saved to my hard drive and not to OneDrive. To provide a specific answer to your last question: yes, it happens when I save the documents to the local disk. Both newly cr…