Upgrade Storagemhsnyder
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@dstillman that is great news, thank you!
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The plugin for safari works extremely poorly. Most of the time when I click on the button to import something, the box appears in the upper right corner briefly, does nothing, and then disappears without importing. This is in contrast to the google …
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I installed the most recent update, and that seems to have worked. Thanks for the help. I'm noticing that when I use the function and it's working, it first opens an empty dialogue box which after a split second populates with the right citations. I…
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It's doing it again now, without really any indication of what might have caused it. It was working earlier in this same session. Tried restarting word, restarting zotero, and doing it in a separate document that had previously worked, error still o…
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It happened after not using zotero actively to cite during writing for about a month. I have been updating the program as prompted during that time however. This morning, I tried it again. First on a document where it had previously worked, and it w…
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It's acting up again. I submitted error IDs and did debug output logging. I did several of the things on the debug page (copied into a new document, switched the citation style, didn't include the bibliography etc), updated Word and still persisting…
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Updating worked in the short term. I'll be working on a manuscript later today, so that'll provide some extensive testing. I'll try to generate codes if it recurs. Thanks again for all the help!
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The problem is recurring again.
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I tried looking at it again today, and it was working consistently in both the regular dialogue box and the classic view; thankfully, so far have not reproduced the problem as it's working very smoothly.
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I tried again in my current document, and submitted another debug ID (D95945018); this ID includes one attempt in which the problem is present from start to finish.
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It did occur in several new documents. The debug ID I included does have several instances of the error during its production. I believe I have gotten errors from Zotero a couple times while using it, but these were more sporadic and I can't quite r…
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Thanks so much for looking into it - hopefully it can be resolved soon. It still works sporadically so I can try to work around it in the mean time.
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Exactly. After clicking inside the citation, sometimes I can edit the citation (with the four existing citations appearing as bubbles inside the edit box, as intended), but sometimes the existing citations don't appear inside the box. I've also trie…
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It's version 16.16.19. Debug ID is D201046800. I sent the document I used to test the debug ID to that email address. Thanks so much for being here on a saturday. Have had many frustrations with many citation softwares and it seems help has never b…
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Did the debugging steps. Here's what happened point by point: 1. Versions up to date 2. I did have track changes on, so I disabled them, accepted all changes and marked changes in red text instead (required to mark all changes per journal revision …
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I thought that got at the crux of the issue as when I tried to uninstall I got several errors about how Zotero couldn't be moved to trash because its extensions were in use. I was able to delete the files under "show package contents" and this allow…
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I tried restarting both programs as well as trying to edit citations in a separate document, but the problem persists. I did download Zotero and then had to download it again as the Beta version to work in Safari, I wonder if this has something to d…
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Update: whenever I refresh, I get a message from my Mac that says "Zotero is an app that was downloaded from the internet. Are you sure you want to open it?" like when I first installed Zotero, even though Zotero is already open now. If I click "ope…